30 Day Money Back Guarantee
WaterPORT Portable Pressurized Water systems include a 30 day money back guarantee. All WaterPORT items must be returned in unused condition.
For your records, please select a trackable shipping method, such as UPS, Fedex, or USPS to monitor your return or exchange until complete. If possible, use the original shipping package.
Refunds Or Exchanges
Refunds or exchanges will take approximately 3 to 4 weeks. We do not accept collect on delivery returns or exchanges, and shipping fees are nonrefundable.
Your credit card will reflect the purchase amount without shipping fees on your following statement, depending on the issuing bank or billing cycle. There will also be a 15% restocking fee.
Please email info@TheWaterPORT.com with any questions. And please contact us to get an RMA# for your return. Returns sent without an RMA will take much longer to process.
Mail Return Package To935 Poinsettia Avenue, Suite 205
Vista, CA 92081
Attn: WaterPORT Returns Department