Returns

30 Day Money Back Guarantee

WaterPORT Portable Pressurized Water systems include a 30 day money back guarantee. All WaterPORT items must be returned in unused condition.

Shipping Methods

For your records, please select a trackable shipping method, such as UPS, Fedex, or USPS to monitor your return or exchange until complete. If possible, use the original shipping package.

Refunds Or Exchanges

Refunds or exchanges will take approximately 3 to 4 weeks. We do not accept collect on delivery returns or exchanges, and shipping fees are nonrefundable.

Shipping Fees

Your credit card will reflect the purchase amount without shipping fees on your following statement, depending on the issuing bank or billing cycle.

Contact Support

Please email info@TheWaterPORT.com with any questions. And please contact us to get an RMA# for your return. Returns sent without an RMA will take much longer to process.

Mail Return Package To

935 Poinsettia Avenue, Suite 205 
Vista, CA 92081 
Attn: WaterPORT Returns Department